Shopping Cart

0

Your shopping bag is empty

Go to the shop

Terms and Conditions

Terms and Conditions

These general conditions of use, conditions of sale and privacy policy regulate the use of the website www.creaycocina.com and main address at the business center Vizcaya local 130.

OBJECT AND GENERALITIES

Through its website www.creaycocina.com , THE COMPANY provides information about its products and offers the possibility of their acquisition. Due to the content and purpose of the Website, people who want to benefit from its services must have the status of "USER", which is acquired by completing the registration form and following the steps that THE COMPANY subsequently communicates via email.

The condition of USER implies adherence to the Conditions of Use of the version published at the time the Website is accessed. In any case, there are pages of the Website accessible to natural or legal persons who do not register or initiate a product purchase (hereinafter, "USERS").

In this sense, USERS who access these parts of the Website agree to be subject to the terms and conditions contained in these General Conditions, to the extent that this may be applicable to them.

THE COMPANY wants to let its USERS know that it is directed exclusively to Colombian territory (hereinafter, the "Territory"). THE COMPANY does not ship to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address. Likewise, it will not place orders abroad. If a user is interested in receiving an item outside the aforementioned territory, they must contact THE COMPANY through the established channels.

PRODUCT INFORMATION

The descriptions of the products displayed on the Website are made based on the information provided by THE COMPANY and its suppliers. However, the information given about each product, as well as the photographs and videos on THE COMPANY's website, are displayed on www.creaycocina.com as a guide, the colors on the screen may vary depending on the configuration and resolution of the monitor or device screen. THE COMPANY tries to reproduce the colors on the screen as faithfully as possible to the actual colors of the products.

PRICES

THE COMPANY is established in Colombian territory. The prices of the products shown on the Website include VAT, as well as all applicable taxes and charges.

AVAILABILITY

THE COMPANY informs the USER that the number of available units is kept updated with the stocks in the warehouse. In no case will THE COMPANY intentionally put up for sale more units than it has available.

THE COMPANY will do everything possible to please all its USERS in the demand for the products. However, on occasions, and due to causes that are difficult to control by THE COMPANY, such as human errors or incidents in computer systems.

In the event that the product is not available after the order has been placed, the USER will be informed by email of the total or partial cancellation of the order. The partial cancellation of the order due to lack of availability does not give the right to cancel the entire order. If, as a result of this cancellation, the USER wants to return the delivered product, he must follow the provisions of the Return section.