Data treatment

LEGAL WARRANTY OF THE PRODUCTS PURCHASED

THE COMPANY must be responsible for the quality, suitability, safety and good condition of the products it supplies. The term of the guarantee will be the one announced for each product. If the warranty term is not indicated, it will be one (1) year, in accordance with articles 7 and 8 of Law 1480 of 2011. THE USER agrees to give the handling recommended by THE COMPANY.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The modification, reproduction, publication or transfer of any content to others, or its use for any purpose is prohibited except to the extent permitted by applicable law, it is prohibited to disassemble, decompile, apply reverse engineering or attempt by any means to break content protection. All the contents, elements and information on this Website including all text, format, images, music, brands, logos, banners, trade names, sounds, graphics, videos, animation, and other materials on this Portal are the property of Camila Estrada Lion.

Some of the Content is protected by copyright and trademark laws. Any unauthorized use of the Services and Contents of the Portal that violates the property and intellectual property rights of THE COMPANY or of third parties, may imply the initiation of the corresponding legal actions by the rights holders.

The access or use of www.creaycocina.com will not imply in any way the granting or denial of any license, grant or right to use any of the brands, names, logos, designs or Content protected by the intellectual property right of LA COMPANY or any third party, as appropriate.

The creation of web pages, Internet sites, electronic documents or computer programs or computer applications of any kind that contain hyperlinks or brands that redirect the navigator to any Content on this Portal is not allowed, without the corresponding authorization.

The use of the contents of the web domain is only authorized for informative and service purposes, provided that the source is cited or referenced, with the USER being solely responsible for the misuse thereof.

ACCESS AND STAY ON THE WEB. OUR CONTENTS

USERS and USERS are fully responsible for their conduct, when accessing the information on the Web, while browsing it, as well as after having accessed it.

As a consequence of the foregoing, USERS are solely responsible to THE COMPANY and third parties for:

The consequences that may derive from the use, for illicit purposes or effects or contrary to this document, of any content on the Web, prepared or not by THE COMPANY, published or not officially under its name.

As well as the consequences that may derive from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Web or its services or prevent the normal enjoyment by Other users.

THE COMPANY reserves the right to update the contents when it deems appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the Web to USERS and USERS who do wrong. use of the contents and/or breach any of the conditions that appear in this document.

THE COMPANY informs that it does not guarantee:

That access to the Web and/or the linked Web be uninterrupted or error-free.

That the content or software that the USERS and USERS access through the Web or the linked Web does not contain any error, computer virus or other elements in the content that may cause alterations in their system or in electronic documents and files stored on your computer system or cause other damage.

The use of the information or content of this website or link websites that USERS could make for their personal purposes. The information contained in this Web page must be considered by the USERS as informative and guiding, both in relation to its purpose and its effects, which is why:

THE COMPANY does not guarantee the accuracy of the information contained in this Website and therefore does not assume any responsibility for possible damages or inconveniences for USERS that could derive from any inaccuracy present on the Website.

OUR RESPONSIBILITY

THE COMPANY does not assume any liability derived, by way of example but not limitation:

The use that the USERS or USERS may make of the materials on this Website or linked websites, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the contents of the Website or of third parties.

Of the eventual damages to the USERS caused by a normal or abnormal operation of the search tools, the organization or location of the contents and/or access to the Web and, in general, the errors or problems that generated in the development or implementation of the technical elements that the Web or a program provides to the User.

Of the contents of those pages that USERS or USERS can access from links included in the Web, whether authorized or not.

Of the acts or omissions of third parties, regardless of whether these third parties may be linked to THE COMPANY by contract.

Of the access of minors to the contents included in the Web, being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their care or to install any of the tools to control the use of the Internet with in order to prevent access to materials or content not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardians.

Of the communications or dialogues in the course of the debates, forums, chats and virtual communities that are organized through or around the Web and/or link websites, nor will it be liable, therefore, for any damages and prejudices suffered individual and/or collective USERS as a result of said communications and/or dialogues.

THE COMPANY will not be responsible in any case when there are: Errors or delays in accessing the Website by the USER when entering their data in the order form, the slowness or impossibility of reception by the recipients of the confirmation of the order or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous event or force majeure and any other unforeseeable contingency beyond the good faith of THE COMPANY.

Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.

Of the errors or damages produced to the website by an inefficient use of the service and in bad faith by the USER.

Of the non-operation or problems in the email address provided by the USER for sending the order confirmation.

In any case, THE COMPANY undertakes to solve any problems that may arise and offer all the necessary support to the USER to reach a quick and satisfactory solution to the incident.

Likewise, THE COMPANY has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in its service. THE COMPANY reserves the right to modify the conditions of application of the promotions, extend them by duly communicating, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behavior in the participation of the same.

CREDIT CARD FRAUD

In the event of fraud or unauthorized use of the credit card by third parties, most banks and credit card issuers cover all expenses resulting from such fraud or misuse, which may sometimes be subject to an amount deductible and for the period of time. In the event that the company issuing the credit card or the bank charges the USER said deductible amount due to unauthorized transactions resulting from a purchase made on THE COMPANY's Platform, the cardholder will be credited up to a maximum of COP 100,000 ( one hundred thousand pesos local currency). In order to make said refund, THE USER must report this fraud to the company issuing your credit card (according to its information rules and procedures) and immediately contact THE COMPANY by email at hola@creaycocina.com . In the subject of the email, write "credit card fraud" and you must also provide proof of the charge for the deductible amount (eg: policy of the company issuing the credit card). This reimbursement as compensation applies only to purchases made by credit card using the secure server of www.creaycocina.com and the unauthorized use of your credit card on the secure server, due to our fault or negligence, of which the USER is not responsible.

NULLITY

In the event that any clause of these Conditions of Use is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these Conditions of Use. THE COMPANY may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly recognized by THE COMPANY or prescription of the action that corresponds in each case.

MODIFICATION OF THE CONDITIONS OF USE

THE COMPANY reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General CONDITIONS. For this reason, THE COMPANY recommends that the USER read them carefully each time they access the Website.

USERS and USERS will always have these Conditions of Use in a visible place, freely accessible for as many queries as they wish to make. In any case, the acceptance of the Conditions of Use will be a prior and essential step to the acquisition of any product available through the Website.

JURISDICTION AND APPLICABLE LAW

This agreement will be governed in all its points by the laws in force in the Republic of Colombia.

In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those established by the applicable legal regulations in terms of competent jurisdiction, in the one that is attended, in the case of consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.

For cases where delivery is made outside the national territory, USERS are reminded that purchases made on the Website are subject to Colombian law and the procedures will be carried out in Spanish.